GolfersBZ ("we", "us", or "our") operates the GolfersBZ mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect
We collect the following types of information:
- Phone number — Used for account login via OTP verification
- Member ID and profile — Name, nickname, avatar used to identify you in the GolfJoy simulator system
- Device identifiers — Used for app functionality and session management
- Camera access — Used for QR code scanning to log into simulators and process payments
- Usage data — Simulator sessions, booking history, payment records
2. How We Use Your Information
- Authenticate your identity and log you into GolfJoy simulators
- Process payments and membership subscriptions via MyMemberStores
- Display your session history and performance data
- Send booking confirmations and service notifications
- Provide AI coaching features and swing analysis
3. Information Sharing
We do not sell your personal data. We share data only with:
- GolfJoy / GreenJoy Club — Simulator login and session management (usapi.greenjoyclub.com)
- MyMemberStores — Payment processing and membership management
- Twilio — OTP SMS delivery for phone verification
All data transfers are encrypted in transit using HTTPS/TLS.
4. Camera Permission
The app requires camera access solely for QR code scanning — to log into simulators and accept payments. We do not record, store, or transmit camera images or video.
5. Data Retention
We retain your account data for as long as your account is active. Transaction records are retained for 90 days for legal compliance. You may request deletion at any time.
6. Your Rights — Data Deletion
You have the right to request deletion of your account and personal data. To request deletion:
- Email: info@golfersbz.com
- Subject: "Delete My Account"
- Include your registered phone number
- We will process your request within 30 days
Or visit: https://merchant.mymemberstores.ai/delete-account
7. Children's Privacy
Our app is not directed to children under 13. We do not knowingly collect data from children under 13.
8. Security
We implement industry-standard security measures including HTTPS encryption, secure token storage, and regular security reviews to protect your data.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via the app or email. Continued use of the app after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: info@golfersbz.com
- Address: 1601 South Grant Street, San Mateo, CA 94402
- Website: golfersbz.com